Dean Sheed, European Motor Distributors
A practical guide to what they are, when are they coming and what we need to do to be ready to mainstream them. Will cover the current state of play in the New Zealand market, the global experience and then what we can look forward to over the next few years.
Dean was born and bred in the South Island and now a resident of Auckland. He has a B.Com with a double major in Marketing and Economics from Canterbury University and a Post Grad Diploma in Finance and is currently General Manager for Audi NZ and runs that brand which is part of the European Motor Distributors business. He has held that position for 6 years and prior to that was General Manager of the national Volkswagen business in New Zealand and guided its 10 fold growth nationally in as many years. His post graduate employment was with Ford New Zealand where he held many positions within the Sales and Marketing divisions. Additionally he is a Board member of Drive Electric, the electric vehicle advocacy group who desire is to mainstream electric vehicles and is also an Executive on the Board of the German New Zealand Chamber of Commerce who’s focus is on the development of German/NZ trade and the support of German companies in New Zealand.
Why Customers Matter; How REG will help you meet customer expectations
Malcolm Alexander, LGNZ and Jim Harland, NZ Transport Agency
We classify, build and maintain roads under the One Network Road Classification to provide customers with a level of service that meets their wants and needs. We are building roads and associated transport network infrastructure to enable people to achieve a quality of life. In this presentation we will explore how a step change in customer focus investment is taking place. We will also explore how this work can be prioritised in a local government environment and how excellence in service delivery is being achieved.
Malcolm leads LGNZ’s management, relationships with its members and external stakeholders, and strategy and policy development.
Malcolm is a qualified lawyer and has practiced law in New Zealand and London. Before LGNZ, he was at Genesis Energy where he held the position of General Manager, Corporate Affairs. Before that he was General Manager Market Services at M-co Limited responsible for management of the wholesale and retail electricity markets. He was a member of the Board of the New Zealand Council for Infrastructure Development between 2008 and 2012 and was the Independent Chair of the Telecommunications Carriers’ Forum between 2002 and 2008. He was Vice-President of the Harvard Business School Association of New Zealand from 2012 to 2015. He was appointed a member of the Victoria University School of Government Advisory Group in 2016. He was appointed to the Government’s Technical Advisory Group on the review of New Zealand’s civil defence arrangements in June 2017.
Jim joined the NZ Transport Agency in February 2011 and is the Director Regional Relationships – Southern. Jim has been involved in a number of projects in his Transport Agency role including project sponsor for the Visiting Drivers Project, representing the Transport Agency on the Stronger Christchurch Infrastructure Rebuilding Team Board following the Christchurch earthquakes and more recently as Chair of the Kaikoura Restoration Liaison Group.
Jim led a Ministerial Road Maintenance Task Force (2011-2012) and chairs the Road Efficiency Group which is responsible for implementing the subsequent change programme and implementing the findings.
Prior to joining the Transport Agency Jim was Chief Executive of Dunedin City Council. This followed senior roles in local government and the private sector, specialising in strategic thinking, tourism, change management and leadership of complex projects. The World Health Organisation has used Jim’s expertise in understanding and leading communities on several occasions to further their Healthy Cities Initiative.
Two coat or not two coat, that is the question
David Alexander, Road Science
Treatment selection can at times be quite controversial. In recent years there has been a significant rise in controversy around the use of single and two coat seals. In one camp there is a body of evidence that states that single coat seals are superior in many ways, delivering low costs and long lives. While in another camp there is a group of engineers that insist that the strength and versatility of two coat seals make them the obvious choice.
There is a middle ground that is yet to be fully explored, the area where data collected over the last 20 years, and centuries of collective knowledge and experience, work together to deliver robust and powerful decision making tools.
Through close examination of the arguments both for and against single coat and two coat seals, a door has been opened to allow for the minimisation of whole of life cost through robust and transparent treatment selection. We are designing tomorrow’s roads today; this presentation will examine if those decisions will result in the low cost of ownership for New Zealand tomorrow.
David Alexander is the Road Science R&D Projects Manager. David has been with Road Science for just over two years. In that short time, he has managed to integrate the knowledge and experience of practitioners and engineers into a number data driven tools. Through his insights, David has established himself as the first port of call for design life, asset whole of life cost, weather forecasting, and commercial feasibility. David’s new ideas are paving the way forward, delivering innovative solutions to age old problems.
Emergency Event Management – not just an operational challenge
Hamish Featonby, Tararua Alliance
The Downer business has been responding to the various types of emergency events that New Zealand suffers from for generations. More recently we were front and centre during the Christchurch and Kaikoura earthquakes as well as leading the charge during cyclones, flooding and weather related events to help restore access and infrastructure.
With the change in technology over the years the expectation from our clients and operational teams for up to date situational information has grown. Clients require an idea of what is going on and where and how their community is being affected and operational teams need up to date information on how best to respond to a complex problem with limited resources.
In response to this challenge a prototype data capture and situation management system was put together with the primary goal of reducing the uncertainty and improving situational awareness during an event and to simplify the post event data processing into a job management system. The current version of this system accepts information about network faults or issues from multiple inputs such as MobileRoad records, Customer Requests and phone/radio as well as road closure and crew data and combines them into one source for visualisation of readily shareable live maps.
By using the Google suite of tools this prototype has involved only a small overhead to develop and has meant changes and improvements can be made in a fairly agile way with a full rollout of the system likely to be developed in an enterprise system once the process is fully developed and confirmed. The benefits to this current system is that there is no network to set up, can span multiple regions and can be managed remotely if needed along with helping manage health and safety requirements around operational awareness of crew locations and worksites on the fly. The Tararua Alliance contract has also developed a framework that utilises this tool to clearly highlight the overarching processes involved and a large scale post event workflow has been utilised in Dunedin – with all these components to form an overall package to manage these events from start to finish.
Hamish is the Asset Manager for the Tararua Alliance, looking after asset management for the 3 water reticulation and roading networks. He is also a contributor to many national Downer Asset Management projects including being part of the Downer dTIMS team, for both NOC and Local Authority Contracts. He has been with Downer for 12 years including time in both contract management and asset management roles. Hamish has used an IT and Business background to reshape and innovate systems and processes for the Tararua Alliance and the wider Downer group while being involved in strategic and operational asset management for Tararua.
Incorporating drainage condition in optimising pavement performance
Hui Chen and Blair Cochran, Downer NZ
External factors such as the environment, traffic and surrounding infrastructure have a major effect on pavement performance. Chief among these is water ingress reducing pavement strength, combined with high traffic leads to rapid deterioration in the form of shape loss and pavement defects. Leading causes are loss of surface water proofing and inadequate drainage due to formation or drainage defects.
Currently, pavement predictive analytics and treatment selection are effective in addressing cracking and the symptoms of pavement distress as there are ample data in these measures. However, drainage is often not addressed until on site validation, and this is due to the lack of drainage data as it is difficult to capture.
To address this, Downer began research into developing a simple, effective and practical solution that can be implemented in the field and allowed for easy data capture and analysis. The research identified that high turf depth restricting a pavements ability to drain was a major cause of accelerated pavement deterioration. Turf depth data was then collected across a sample network using a simple screwdriver method. The data was analysed against rutting progression and maintenance effort on sites with various levels of traffic, rainfall and shoulder width.
Several relationships were developed which have allowed Downer to effectively model turf development and link it to pavement performance. These relationships were then incorporated into Downer’s existing maintenance model to allow us to optimise pavement pavements against proactive drainage treatments to prolong pavement life.
The model also allowed us to quantify the benefit of drainage maintenance allowing for better value for money of the maintenance dollar. Preliminary testing have found that in some cases effective drainage maintenance delayed the need for rehabilitation for 5 years and a reduction in maintenance effort by 80%. This is based on a sample network and further research is required.
Hui has been with Downer Australia since 2014 and is currently the Manager for Strategic Asset Planning, based in Melbourne. Hui holds a Masters in Pavement Technology and has been working in the road and transport industry since 2009. Previously Hui has worked at the Australian Road Research Board as Asset Management Consultant.
As part of Downer’s National Asset Management Services team, Hui leads and assists in the development and implementation of road asset management strategies and works program development for Downer’s long term maintenance contracts across Australia for both local and state government clients.
Blair Cochran is a Senior Asset Manager with Downer NZ Ltd, based in Dunedin since 2015. He provides asset engineering to both state highway and local authority maintenance contracts. He has worked in consultancy, road controlling authority and contracting sectors over the past 22 years including 8 years in the UK and Channel Islands.
You were right – The REG data quality project
Dawn Inglis, RATA, Waikato Road Asset Technical Accord and REG Evidence and Insight work group chair
Data is increasingly important in underpinning the New Zealand’s transport sectors approach to consistent levels of service, asset management and investment decision making.
The Road Efficiency Group (REG) is working hard to help the sector improve the quality of New Zealand’s transport related data to support evidence-based decision-making and lift investor confidence through robust data.
At the 2018 RIMS Forum we released a sector survey to gain a greater understanding of the root causes of poor data quality. This survey told us data is not valued or considered a priority, there is a lack of understanding of the impacts of poor-quality data, a lack of resources and competency across the sector, plus there is a lack of sector guidance on what to collect, to what level, why and how to do it.
You were right! There are a range of complex underlying issues contributing to poor data quality. Whilst the latest 2017/18 data quality assessment has shown an improvement in data quality, we are reminded there is considerably more work to be done by the sector to get into the “green zone”and achieve the expected standard in time for the 2021/31 AMPs and LTP’s.
While REG is focused on the annual assessment of ONRC performance measures and asset management data quality, we are also helping the sector to improve its data quality.
This presentation will focus on why there is a drive for greater data quality across New Zealand and will consider;
1. Why all RCAs should focus on improving their data quality?
2. How to improve a RCAs data quality
3. What we have done to help, what are we doing now and what’s next?
Dawn was the Manager Road Corridor at Waipa District Council until April 2014 when she moved via a secondment to a regional role as the Project Director for Waikato RATA (Road Asset Technical Accord). Waikato RATA was established to support increased capacity and capability in strategic asset management in the Waikato. Dawn is a member of the Road Efficiency Group – Leadership Group.
Exploring the science of business transformation
Glenn Fawcett, Independent Consultant
The science of “Business Transformation” considers the interactions of people, process, technology and data in delivering customer centric outcomes. It combines process improvement methodologies developed by companies like Toyota and General Electric with change management methodologies developed by organisations such as Prosci and McKinsey and incorporates project delivery methodologies developed by institutions such as PMI and AXELOS. Large Systems Integration (SI) and Management Consulting (MC) companies are routinely using business transformation techniques to help clients leverage emerging technologies and deliver more customer centric outcomes.
This presentation will introduce the audience to Business Transformation 101 concepts which will help provoke deeper thought as to how technology and business reengineering can improve the way we deliver customer outcomes. This aligns with the transformative change that is already underway through the Road Efficiency Group (REG) partnership between the Transport Agency and Local Government NZ. REG is tasked with helping move the sector toward new ways of thinking about and delivering a modern, high tech, low impact, integrated transport network that serves the customers first.|
If the closest you get to technology is the remote on your TV don’t despair, Glenn is first and foremost an engineer and his presentation will engage a wide audience. The concepts presented by Glenn can help us all focus on tangible returns from new technology.
Glenn is a civil engineer with a background in transport and water infrastructure management. He has spent the latter part of his 27 year career in management consulting and business transformation and recently returned to NZ after 7 years in Asia and 3 years in the US. He has led more than US$40M in consulting services to strengthen enterprise asset management systems within infrastructure agencies.
Glenn was a recipient of the ACENZ Future Leader award in 2003 and the IPENZ Young Engineer award in 2004. He is currently working as an independent consultant providing infrastructure management advice to development agencies operating in the Asia Pacific region including the World Bank, Asian Development Bank, Australian DFAT and New Zealand MFAT.
Defining customer levels of service for the repair of cyclone damaged coastal revetments
Matt Balkham – WSP Opus
In February 2018, New Zealand was hit by ex-tropical cyclones Fehi (1st February 2018) and Gita (20th February 2018) which caused disruption to road, rail and air transportation. Wave overtopping and resulting inundation forced closure of state highways on the west coast of the north and south islands. The flooding also left significant accumulations of debris on the highways which needing clearing before the roads could be re-opened. At some locations the storms caused major damage to the carriageway, coastal protection structures and exposing underground services. WSP Opus provided expert technical advice to support the emergency response, and designed and supervised construction of subsequent urgent repair works of state highway coastal protection structures at the following locations:
- SH6 on the south islands west coast at Punakaiki, 17 Mile and Bruce Bay
- SH1 north of wellington
To ensure that the repairs met the current and future needs of the network, we initiated discussions on levels of service with NZ Transport Agency and other key project stakeholders. As the repair designs progressed, this dialogue turned to articulating residual risk and planning for future ‘extreme’ events to inform investment decisions. At some locations, the damage would be the trigger to explore the long-term exposure and consider opportunities for alternative approaches to coastal risk management, including relocation of transportation infrastructure away from the coast.
This oral presentation will explore lessons learnt and will cover:
- Defining customer levels of service for repair of coastal protection structures – Permissible overtopping, infrastructure damage, road safety aspirations, lifeline routes;
- Use of international guidance to design and specify coastal infrastructure and understand likely performance in design and over-design events;
- Consideration of reinstatement options based on level of service, whole of life cost and performance expectations and how this influenced repair options for each site
Matt Balkham is a Chartered Civil & Environmental Engineer with 15 years’ experience of successfully delivering coastal, river and dam engineering projects. Matt was the technical lead for the recovery works following storm damage resulting from ex-tropical cyclone Fehi & Gita on SH6 West Coast and SH1 north of Wellington. Matt is currently delivering a range of erosion and flood risk management projects for roading, rail and air transportation infrastructure and peer reviewing the update to the NZTA bridge manual with respect to hydraulic design and levels of service.
Competency and capacity in New Zealand Transport Sector
Adam Bevins, Downer NZ
Transport Road Activity Management (also known as Asset Management) has been part of the New Zealand landscape for over 25 years, and by 2000 was recognised globally for thought leadership in Road Asset Management. In 2012 the Road Maintenance Task Force Report (RMTF) identified the “slowing of progress is symptomatic of systemic failure”, and that research has concluded that good practice in asset management is not being consistently applied.
There is a perceived capability and capacity gap in New Zealand Roading Activity Management. However it is difficult to define or measure the gap because the competencies required to effectively manage New Zealand Roading) had not been defined or agreed. Consequently there is not the ability to monitor the effectiveness of initiatives such as strategic contribution, training, process investment and the work of sector groups to provide assurance that benefits are realised from those investments in improving the productivity of the New Zealand road transport sector
RIMS identified the need to progress with the development of a competency and partnered with REG to:
- Articulate the various competencies for good Roading Activity Management
- Identify the current level of capability and capacity across sector
- Identify gaps and recommendations for skill acquisition
- Articulate and champion possible career pathways for Activity Management personnel
- Provide a methodology to determine the level of Activity Management knowledge and capability so performance measurement can be assessed to assist future leaders in investment decisions
A national competency framework will provide a roadmap to assess current capability, highlight areas for improvement, and identify future initiatives to ensure there is the capacity and competency to meet the country’s need. This will also include working with tertiary educators and technical training organisations to ensure the investment of road monies is undertaken using best practice.
Adam is the Project Sponsor for the REG Competency and Capacity project, member of the RIMS Steering Committee and his day job is leading the Asset Management and Technical teams in Downer. Adam is passionate about advocating for and developing engineers with their critical role in delivering and maintaining infrastructure to support our communities.
Hiding in plain sight
Bernard Hickey will explain in a special presentation for the RIMS forum why New Zealand must overcome its allergy to investing heavily and consistently over time in public infrastructure such as roads, rail, housing, health and education. He’ll detail a $100 billion investment opportunity for any ambitious Government that is listening to international and local savers. Bernard will challenge, provoke and surprise attendees with a presentation on the potential for a great leap forward for our infrastructure and the economy. He will explain why savers are desperate to lend this Government tens of billions at less than 3.0 percent, and why there’s a chance it might happen after next year’s election.
Bernard Hickey is an economic and political commentator based in the Parliamentary Press Gallery. His day job is as the Managing Editor of Newsroom Pro, which is the subscription news part of Newsroom.co.nz. He has covered economics, markets, politics and business in New Zealand, Australia, Britain, Singapore and Asia for the last 30 years, and has worked for the likes of Reuters, the Financial Times Group, Fairfax and Interest.co.nz. He’s now a ‘journo-preneur’ helping to build a national news and analysis service focused on the connections between the Government and the Economy. He has a particular interest in housing affordability and infrastructure funding, which are intimately linked.